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Connect your database, API and CRM: live answers with safe actions
The chatbot can look up bookings, orders and availability from your systems, and changes only happen after the customer confirms. Credentials never reach the AI model.
Documents answer what we do. Your systems answer what is true right now: is a slot free, where is this order, what is the status of my booking. OA Connect connects to both.
What you can connect
- Databases: PostgreSQL, MySQL, SQL Server and MongoDB.
- REST APIs: point the agent at your own endpoints.
- CRM webhooks: send every captured lead to your CRM as it arrives.
Safe by design
- The AI model never receives your database passwords or API keys.
- Lookups use a read-only login.
- Stored credentials are encrypted.
- Changes such as creating, changing or cancelling a booking happen only after the customer confirms.
Example: appointment booking
A visitor asks for a slot. The agent checks your availability, offers times, collects the details, asks the visitor to confirm and then creates the booking through your own booking API. The booking is saved as a lead and your team can see the whole chat.
Lock it to your domains
Each agent has an allowed-domains list, so the chat only runs on your own websites. For logged-in customers you can pass a signed identity from your server, so the agent knows who it is talking to.
Try it on your own website
Want to see OA Connect on your own content? Get your demo site in 24 hours: share your website and we build a chatbot trained on it, free.