OA Connect blog

AI chatbot launches, features and guides

What is new in OA Connect, how each feature works, and practical ideas for answering customers, capturing leads and handing over to your team.

ai chatbot ai lead scoring booking branding compliance crm demo features human handover integrations knowledge base launch lead generation live chat no-code plans privacy product setup team white label widget

Kit the cat with a headset bringing a human teammate into a chat

featureslive chat

Live inbox and human handover: AI first, people when it matters

When a visitor asks for a person or raises a refund, complaint or security concern, your team sees the chat live, takes over and can hand it back to the AI.

September 10, 20261 min read